How M. J. Electric Saves 148 Days Per Year
About M. J. Electric
Serving customers nationwide for over 60 years, M. J. Electric provides comprehensive electrical construction services specializing in utility, electrical, and instrumentation construction and maintenance.
M. J. Electric, a nationwide electrical construction company, manages thousands of jobs on a day-to-day basis. Ordering roll-off dumpsters and other site services for these locations used to take over four hours each day before M. J. Electric partnered with CMS Logistics. A single point of contact has not only saved time for project managers, but it’s also streamlined billing efforts into a singular, efficient effort for the M. J. Electric accounting team.
Iron Mountain, Michigan
Large Enterprise (1000+)
Challenge: Managing Thousands of Jobs Across Multiple States
At any given time, M. J. Electric is managing over 2,000 active jobs. It’s a game of logistical Jenga for guys like Norm LaFave and his purchasing team, as they’re tasked with ensuring job sites operate efficiently in every location by purchasing the materials and tools required for each unique location.
For Norm, this included booking rentals as well — and when it comes to planning and purchasing for that many job sites, time is money.
“I was spending four hours a day just coordinating rentals,” said Norm. “Making these phone calls back and forth, searching online to find local vendors, and some don’t have fax or credit card — it was just unbearable.
“The majority of our people want this stuff same-day or the next day, and we had to find someone who could meet our demands. We needed a company, a single point of contact that could take on the vast amount of work that we did. One call to CMS eliminated all of this hassle for my team.”
Norm and his team are personally assigned a Project Manager, a single point of contact that is familiar with the M. J. Electric account and its common needs. This focused level of customer service, paired with CMS Logistics’ nationwide relationships to source dumpster rentals and other job site services, provides M. J. Electric with a level of support that eliminates four hours of work — every day.
Streamlined Billing That Eliminates Follow-Ups
The immense benefits of a streamlined, single contact approach aren’t limited to just the logistical side of a business. Accounts payable can be a never-ending pursuit of reconciling accounts with missing job numbers, inconsistent invoices and a multitude of varying processes across hundreds of vendors.
A single source of billing eliminated all of these headaches for the accounting department at M. J. Electric. Instead of a steady flow of invoices throughout the month, M. J. Electric requested to receive them in one delivery, once a month. CMS Logistics worked internally with its accounting and IT teams to customize this request for M. J. Electric, a process that has increased efficiency immensely within this client’s Accounts Payable department.
“This process with CMS Logistics is so reliable,” said Lisa Galeazzi, Accounts Payable Supervisor. “What used to take a couple days to reconcile is now completed in half a day. It allows our department to stay up to date, to not get behind on our work.
“CMS stands out in its ability to cater to us and what we need. Other vendors come back with missing information that we have to track down, and it all takes time. It’s not that way with CMS. They’re willing to work with us, and they’re willing to be flexible — it’s better, and it’s worth it.”
A Single Point of Contact to Service Nationwide Job Sites
Partnering with CMS Logistics and a team of personally-assigned Project Managers has streamlined rental efforts required by a national electrical construction company like M. J. Electric. With a team of over a dozen purchasers, reliable customer service is paramount.
“There’s no exaggeration that CMS Logistics has saved me four hours per day,” Norm said. “That greatly helps the company and it’s not just me, there are all the other purchasing agents that have access to CMS as well.
“In our business, our guys work at all hours and across all time zones, in all sorts of locations. They’ll call Ron (Frazee, Sales Manager at CMS Logistics) at midnight on Saturday night because there’s an emergency request. Or our guys are in very remote areas with no cell phone data, so they have to drive to make a phone call to CMS. And you know what? It gets done every time, no matter the situation. You don’t find that much anymore.”
Ready to set up your next job site?
CMS Logistics leverages its nationwide database of vetted haulers and site rental service providers, who meet our exacting service standards. One simple click or call forever eliminates the hassle of sourcing and managing dumpsters and other site services.
Iron Mountain, Michigan
Large Enterprise (1000+)
“We were looking for somebody that we could trust by just saying, ‘Here’s the information, please set it up and take care of it.’ We don’t have to do any follow-ups, everything is done for us. We’ve saved so much time with CMS Logistics.”
– Norm LaFave, Purchasing Assistant at M. J. Electric